Privacy Policy

Hotel Tropical Daisy

Effective Date: 1 June 2026

At Hotel Tropical Daisy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make a reservation, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our services efficiently, we may collect the following information.

Personal Information

1. Full name
2. Phone number
3. Email address
4. Residential address
5. National ID, Passport, or other government-issued identification (where required by law)
6. Payment information (processed securely)

Booking Information

1. Check-in and check-out dates
2. Room type and preferences
3. Number of guests
4. Special requests
5. Reservation history

Technical Information

When you browse our website, we may automatically collect:

1. IP address
2. Browser type and version
3. Device information
4. Operating system
5. Website usage statistics
6. Cookies and similar technologies

2. How We Use Your Information

We use your information to:

1. Process and confirm hotel reservations
2. Communicate booking confirmations, updates, and important notices
3. Provide customer support
4. Personalize your guest experience
5. Improve our website and services
6. Comply with legal and regulatory requirements
7. Prevent fraud and enhance security

3. Online Booking & Payment Security

When you make a reservation through our website:

1. Payments are processed through secure, encrypted payment gateways.
2. We do not store complete credit or debit card information on our servers.
3. All online transactions are protected using industry-standard SSL (Secure Socket Layer) encryption.
4. If payments are processed through a third-party payment provider, their privacy policy will also apply.

4. Cookies Policy

Our website uses cookies and similar technologies to:

1. Improve website functionality
2. Remember your booking preferences
3. Enhance user experience
4. Analyze website traffic
5. Improve website performance

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

5. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with:

1. Secure payment processing providers
2. Trusted IT and website service providers
3. Government authorities when required by law

All third-party service providers are required to maintain the confidentiality and security of your information.

6. Data Retention

We retain personal information only for as long as necessary to:

1. Complete your reservation
2. Fulfill legal and regulatory obligations
3. Resolve disputes and enforce our policies

After the applicable retention period, your information will be securely deleted or anonymized.

7. Your Rights

Subject to applicable law, you have the right to:

1. Request access to your personal information
2. Request correction of inaccurate or incomplete information
3. Request deletion of your personal data where legally permissible
4. Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Data Security

Hotel Tropical Daisy implements appropriate technical and organizational measures to protect your personal information against:

1. Unauthorized access
2. Data breaches
3. Misuse or unauthorized disclosure
4. Alteration
5. Loss or destruction

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites, including payment gateways or travel partners.

We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children without parental or guardian consent.

11. Changes to This Privacy Policy

Hotel Tropical Daisy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page together with the revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Hotel Tropical Daisy

House 31/B, Road No. 35/A

Gulshan 2, Dhaka 1212

Bangladesh

Phone: +880 1680-436400

Email: info.tropicaldaisy.bd@gmail.com